Per-subscriber monthly licences. All prices in GBP. Partner pricing reflects the discount set below.
%max 30% · above needs password
Fair Use Policy (FUP)
A fair use policy applies to all Focus licences. Contact your account manager for full details.
Platform Packages— per subscriber / month
Package
RRP
Partner Price
Qty
Monthly Total
Add-ons & Extras— per subscriber / month unless noted
Item
RRP
Partner Price
Qty
Monthly Total
Transact · PCI Voice
Agent Licensing
Volume-tiered pricing. Select agent counts and billing term — the active tier highlights automatically.
%max 30% · above needs password
Transact Voice – Agent Only
Each licence includes DTMF, ASR and 2 monitored SIP channels per agent. IVR Bundles are per 1,000 transactions. Extra SIP channels billed above the included allowance.
Voice — PCI Agent Licence (Named)tiered by volume
Named Agents
Billing Term
Active Tier
—
Volume
Monthly Rolling
Annual Month to Month
Annual Pre-Pay
Partner Price
Voice — PCI Agent Licence (Concurrent)tiered by volume
Concurrent Agents
Billing Term
Active Tier
—
Volume
Monthly Rolling
Annual Month to Month
Annual Pre-Pay
Partner Price
Voice ExtrasSIP channels auto-calculated from agent counts
SIP Channel Calculator — Voice
Total SIP Channels Required
Included (agents x 2)
0
Extra Channels Billable
0
Extra SIP Total / mo
—
Item
RRP (mo/ann/m2m)
Partner Price
Qty
Total
Transact Digital – Voice & Pay-by-Link
Cloud PCI Agent Licence with DTMF, ASR & Digital (link) capability. 2 SIP channels per user. Flat pricing across all volumes (0–1,000+).
Digital — PCI Agent Licence (Named)flat rate all volumes
Named Agents
Billing Term
Active Tier
—
Volume
Monthly Rolling
Annual Month to Month
Annual Pre-Pay
Partner Price
Digital — PCI Agent Licence (Concurrent)flat rate all volumes
Concurrent Agents
Billing Term
Active Tier
—
Volume
Monthly Rolling
Annual Month to Month
Annual Pre-Pay
Partner Price
Digital ExtrasSIP channels auto-calculated from agent counts
SIP Channel Calculator — Digital
Total SIP Channels Required
Included (agents x 2)
0
Extra Channels Billable
0
Extra SIP Total / mo
—
Item
RRP (mo/ann/m2m)
Partner Price
Qty
Total
Bespoke & Migrations
Professional Services
One-off and monthly bespoke items. Migration pricing is indicative — final quotes on application.
%max 30% · above needs password
Data Storage Service
A secure storage solution supporting historical data retention, compliance obligations, and backup or redundancy requirements — for scenarios where the platform is acting as a data repository rather than an active platform. Storage is priced by volume, with a one-time application fee to establish the environment.
Pricing structure
App Fee is a one-off setup charge. Storage is charged monthly at £200 per TB.
Item
RRP
Partner Price
Qty
Billing
Total
One-off Call Analysis
Custom analysis project: ingestion of 10k–20k calls with full transcription.
Item
RRP
Partner Price
Qty
Total
Migration Calculator
Migrations are priced on application. Enter customer details for an indicative estimate.
Data Size (TB or GB)
Enter TB. Under 1 TB rounds up to 1 TB minimum.
Hours of Recordings
Number of Recordings
Reference
Full Price Book
Complete RRP and partner pricing for all Focus and Transact products.
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